If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
Ortofon Stereo Test Record
Couldn't load pickup availability
Pickup available at Yorkshire AV Store
Usually ready in 4 hoursPairs well with
Warranty
Ortofon Stereo Test Record
About the Ortofon Stereo Test Record
Product Description
Ortofon’s new Test Record is designed to allow you to verify your HiFi system in the most natural audio surroundings at home. The Test Record contains special test signals developed for analyzing cartridge performance as well as its interaction with your tonearm and turntable.
Before testing your cartridge, please verify the HiFi system’s functionality. The left speaker should be connected to the left amplifier channel and vice versa; both speakers should work in phase and be optimally positioned in the room.
The Test Record is designed to be played through your system with in-built RIAA equalization. Volume control is recommended to be set at a moderate signal level.
Please refer to your turntable and tonearm’s instructions for correct installation and alignment, adjust tonearm to be parallel to record surface, set Vertical Tracking Force and antiskating according to the cartridge’s recommended technical data, and adjust stylus overhang.
The new 15-track fine pressing
Each side of the record consists of 15 tracks which have been cut from 1-4 and 5-15:
1. Frequency Sweep Left Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
2. Frequency Sweep Right Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
3. Frequency Sweep Left Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
4. Frequency Sweep Right Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
5. Reference tone 1000 Hz 5 cm/sec rms Left
6. Reference tone 1000 Hz 5 cm/sec rms Right
7. Reference tone 1000 Hz 5 cm/sec rms Left
8. Reference tone 1000 Hz 5 cm/sec rms Right
9. Tracking ability, lateral 50 μm peak
10. Tracking ability, lateral 60 μm peak
11. Tracking ability, lateral 70 μm peak
12. Tracking ability, lateral 80 μm peak
13. Tracking ability, lateral 90 μm peak
14. Tracking ability, lateral 100 μm peak
15. Square Wave Form 2.7 msec duty cycle 3:7
* The record has a constant velocity amplitude throughout the sweep.
1-4 Frequency sweep – a tool for checking frequency response
There are several factors which can affect frequency response, including cable capacitance, cartridge loading, tracking force and worn parts. Because of this, it can be difficult to achieve perfectly flat frequency response. Sometimes by making small compromises in the cartridge loading, a better overall frequency response can be achieved. Considering the above the signal must be clean throughout the sweep.
5-8 Reference tone for testing channel output
With this standard reference signal is it possible to check the correctness of the connections of the left and right channels, channel balance and speed of the turntable.
9 -14 Tracking ability test, 315 Hz lateral modulation
These tracks contain a 315 Hz signal, recorded at increasing pick amplitudes of 50, 60, 70, 80, 90 and 100 micrometers. Please refer to your cartridge’s tracking ability value specified in the technical data sheet. Your cartridge should be able to track the actual level without audible distortion. Inability to track can be heard as a departure from a pure tone or a sputtering and intermittent tone. To determine if it is one or both channels, the balance control can be utilized. In case of differing tracking ability in the left and right channels it is probably necessary to readjust the anti-skating correction of the tonearm. If both channels fail to track properly, then vertical tracking force should be increased until no further improvement of tracking force can be obtained.
15. Square Wave Form 2.7 msec duty cycle 3:7
When monitoring the output of your cartridge with an oscilloscope you’ll then see a square wave located precisely above each other if the connection from the cartridge is correct.
After successful completion of the above test procedures, you can ensure that your cartridge is optimized. Still the human ear is very sensitive to difference in tone distortion; its level depends on the stylus condition and record wear.
To maintain optimal sound reproduction and to minimize wear on your records as well as on your stylus, we recommend the following procedure before and after each playback:
• Remove dust carefully from record surfaces by using a fine antistatic brush or cloth before every use.
• Please remember to remove dust from the diamond tip before and after playback of each recordEquipment Isolation
• I order to keep electrical contacts clean and to lubricate the knurled nut on the tonearm, Ortofon recommends occasionally a light spray of contact cleaner like DeoxIT ®Gold G-Series into the tonearm socket.
It should be noted that some phono equalizers may generate some tone distortion, which cannot be referred to the cartridge.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.