Careers

Yorkshire AV is a proud, family owned and run business with a growing workforce of enthusiastic professionals looking to offer great knowledge, advice and in-home experiences for our customers nationwide.

Our customers are the epicenter of our world, and our continuous investment in luxury AV and HiFi products means there is always something new and exciting to work with.

We’re music and movie lovers and take great pleasure in showcasing potential products for you and your home.

Our store is based in Yorkshire though we do work nationwide.

Keep an eye on this page for new job opportunities or feel free to reach out to info@yorkshireav.co.uk with a cover note and your CV to be added to our database.

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Full Time Sales Assistant

Our customers are the epicentre of our world, and our continuous investment in luxury AV and HiFi products means there is always something new and exciting to work with.

We’re music and movie lovers and take great pleasure in showcasing potential products for you and your home. Our store is based in Yorkshire though we do work and sell nationwide.

The ideal candidate will be responsible for supporting our in store and telephone / online sales team.

As a Sales Assistant, you will play a crucial role in managing customer inquiries, resolving issues, and delivering outstanding service to our online and in store customers. You will lead customer demonstrations and be able to offer impartial advice on technical solutions across a wide range of use cases.

You will be the first point of contact for our valued customers, ensuring their needs are met with efficiency, professionalism, and a personal touch. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach to thrive in a fast-paced sales environment.

Responsibilities

Assist in creating sales material for sales preparation and success

Coordinate scheduling with marketing and sales team members

Lead client correspondence

Coordinate shipping and delivery

Handle customer inquiries and issues

Qualifications

Bachelor's Degree or equivalent retail sales experience

Customer-service oriented

Proficient in Ecommerce and Digital Technology (IT, CRM, Email, Ecommerce Software, Spreadsheets etc)

Your role will expand from sales to also being a key contributor on:

Ecommerce management: product, inventory and pricing updates

Order fulfilment: supporting order processing of in-store and online orders via our commerce platform

Supporting telephone enquiries, booking appointments and directing customer enquiries to the correct team member

Full training will be provided for all points above. A full driving license is essential.

Yorkshire AV will provide you with support in building knowledge on home audio solutions to help create custom solutions for our customers based on experience and knowledge as well as managing ecommerce platforms.

Salary: based on experience - base from £20,000 per annum plus sales commission and business bonus

Please email your CV and covernote to lee@yorkshireav.co.uk