If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
BENCHMARK DAC3 HGC - DAC
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Warranty
BENCHMARK DAC3 HGC - DAC
About the BENCHMARK DAC3 HGC - DAC
Product Description
A NEW REFERENCE - GOING BEYOND THE LEGENDARY DAC1 AND DAC2
The DAC3 is Benchmark's newest 2-channel D/A converter featuring the new ESS Technologies ES9028PRO converter chip. The DAC3 converter has lower THD and THD+N noise than Benchmark's DAC2 converter.
Benchmark's DAC1 and DAC2 D/A converter families have been the reference to which other converters have been compared. It is rare to find a converter review that does not draw comparisons to the DAC1 or the DAC2. Benchmark converters are in daily use at many of the world's finest recording studios and mastering rooms. Benchmark converters are also enjoyed by thousands of audiophiles. Benchmark has raised the bar again ... the DAC3 defines a new reference.
REFERENCE PERFORMANCE
The DAC3 delivers outstanding musical detail and precise stereo imaging. It employs an advanced high-headroom digital filter design, and a high-sample-rate Asynchronous USB Audio interface. All inputs are fully isolated from interface jitter by Benchmark's new UltraLock3™ jitter attenuation system.
Internal digital processing and conversion is 32-bits, and this processing includes 3.5 dB of headroom above 0 dBFS. This headroom prevents the DSP overloads that commonly occur in other D/A converters.
Four balanced 32-bit D/A converters are summed together to create each balanced analog output. This 4:1 summation provides a 6 dB noise reduction, and gives the DAC3 industry-leading performance.
NATIVE DSD CONVERSION
All digital inputs on the DAC3 support native 192 kHz PCM or DSD64 conversion. From any input, DSD is transported with bit accuracy over DoP 1.1. DSD and PCM are both natively converted to analog. There are no DSD to PCM or PCM to DSD conversions to compromise the quality of the music. The DAC3 conversion system seamlessly switches between native PCM and native DSD conversion. DSD over DoP 1.1 is supported by many media players, and DSD downloads are now available from several sources.
DIRECT CONNECTIVITY TO POWER AMPLIFIERS
Benchmark DAC1, DAC2, and DAC3 converters are designed to directly drive power amplifiers and speakers. Benchmark converters feature adjustable low-impedance passive attenuators at the XLR outputs that can be used to optimize the interface to the power amplifier (or powered monitor). This unique Benchmark feature optimizes the gain staging between the DAC and the power amplifier. Proper gain staging cannot be overemphasized. When audio stages are properly matched, each component in the audio chain is able to operate at its optimum signal level, and the system performance is significantly improved.
DIGITAL AUDIO INPUTS |
|
|
Number of Digital Inputs (switch selected) |
5 (1 USB, 2 Optical, 2 Coaxial) |
|
Number of Channels |
2 |
|
Input Sample Frequency Range |
28 to 210 kHz (Coaxial Inputs) 28 to 96 kHz (Optical Inputs) 44.1, 48, 88.2, 96, 176.4, 192 kHz (USB Input) |
|
Maximum Input Word Length |
24 bits
|
|
Digital Input Impedance |
75 Ohms (Coaxial Inputs) |
|
DC Blocking Capacitors on Digital Inputs |
Yes (Coaxial Inputs) |
|
Transient and Over-Voltage Protection on Digital Inputs |
Yes (Coaxial Inputs) |
|
Minimum Digital Input Level |
250 mVpp (Coaxial Inputs) |
|
(With no Measurable Change in Performance)
|
>12.75 UI sine, 100 Hz to 3 kHz >1.5 UI sine at 20 kHz >1.5 UI sine at 40 kHz >1.5 UI sine at 80 kHz >1.5 UI sine at 90 kHz >0.25 UI sine above 160 kHz |
|
Jitter Attenuation Method |
Benchmark UltraLock3™ - all inputs |
BALANCED ANALOG OUTPUTS |
|
|
Number of Balanced Analog Outputs |
2 |
|
Output Connector |
Gold-Pin Neutrik™ male XLR |
|
Output Impedance |
60 Ohms (Attenuator off) 425 Ohms (Attenuator = 10 dB) 135 Ohms (Attenuator = 20 dB) |
|
Analog Output Clip Point |
+30 dBu |
|
Factory Set Bypass Level (at 0 dBFS) |
+24 dBu (Attenuator = 0 dB) |
|
Output Level Range (at 0 dBFS) In ‘Variable’ Mode |
Off to +27.5 dBu (Attenuator off) Off to +17.5 dBu (Attenuator = 10 dB) Off to +7.5 dBu (Attenuator = 20 dB) |
|
Output Level Variation with Sample Rate (44.1 kHz vs. 96 kHz) |
< +/- 0.006 dB |
UNBALANCED ANALOG OUTPUTS |
|
|
Number of Unbalanced Analog Outputs |
4 |
|
Output Connector |
RCA |
|
Output Impedance |
30 Ohms |
|
Analog Output Clip Point |
+13.5 dBu (3.7 Vrms) |
|
Factory Set Home Theater Bypass Output Level (at 0 dBFS) |
+8.2 dBu (2 Vrms) |
|
Output Level Range (with 0 dBFS digital input) |
Off to +11.7 dBu (3 Vrms) |
|
Output Level Variation with Sample Rate |
< +/- 0.006 dB |
HPA2TM HEADPHONE OUTPUTS |
|
|
Number of Headphone Outputs |
2 |
|
Output Connectors |
¼” TRS with switch on left-hand jack |
|
Output Impedance |
< 0.11 Ohms |
|
Output Level Control |
Stereo Control on Front Panel |
|
Output Level Range (at 0 dBFS) into 60-Ohm Load |
Off to +21.5 dBu (9.2 Vrms) |
|
Output Power |
1.25 W into 30 Ohms |
|
Maximum Output Current |
250 mA |
|
Overload Protection (independent per channel) |
Current limited at 300 mA, Thermal |
|
Bandwidth |
> 500 kHz, -0.35 dB at 200 kHz |
|
THD+N at 20 mW |
-108 dB (0.0004%) into 300 Ohms, -100 dB (0.0010%) into 30 Ohms |
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.