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Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
REL No.31 Reference Series 12" Subwoofer
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REL No.31 Reference Series 12" Subwoofer
About the REL No.31 Reference Series 12" Subwoofer
Product Description
Available to demo in store (stereo pair)
No.31 is nothing less than a pure reference model, sculpted from the flanks of the remarkable No.32, but using a newly developed 12″ (350mm) all carbon fiber driver. Every facet of No.31 has been comprehensively upgraded and refined from its predecessor. No.31 delivers the classic Reference filter used in No.32, the same dual parametric filters, a driver that handles three times the power to deliver a truly thrilling experience.
When Only the Best Will Do
(BUT YOU’VE RUN OUT OF ROOM)
No.31 exists to satisfy the needs of those who crave the finest yet have space limitations. Whilst some can afford our flagship No.32 model, it is larger and deeper than some rooms can accommodate. How can you best deliver No.32’s sound quality, build quality, and thoughtful features with a more compact footprint? Enter No.31.
Perfection Repeated
No.31 matches No.32’s design stroke for stroke, yet somehow it manages to look more svelte, crouching closer to the floor—almost feline in its grace. The elegant plated handles inset into an ellipse is retained, as is the string grille that permits vast amounts of air to explode into your room without creating noise like cloth grilles can. No.31 features the curvilinear radius to the sidewalls that define both its performance and its character. But the reduction in visual and actual three-dimensional physical mass is remarkable. No.31: when the best must be delivered in a smaller space.
Arrayed for Battle
No.31 permits the same vertically stacked line array as the ultimate No.32. It delivers transformative performance that no competitor has been able to. For those who have been seeking the ultimate musical and theatre experience, Line Arrays unlock the final dimension of system reproduction. Audiophiles have chased three-dimensional sound for years, yet they have missed the simple fact that the height—not the depth—of image is the missing link. By creating products that are designed to be stacked 3 (or in exceptionally tall rooms, 5) units high while retaining individual crossover and gain control of each subwoofer in the array, REL has created a masterpiece that finally delivers what the most experienced audiophiles have been chasing for the past 40 years.
Amplified Perfection
No.32’s 1,000 watt amplifier also lives inside No.31, only limited to 900 watts to ensure the perfect complement to the 12” bass engine within No.31. This allows the maximum dynamics to be delivered while ensuring a long, cheerful life for both components. Here too, the LimitLess Limiter,™ which permits the amplifier to tiptoe right up to its limit without audible compression is part of the magic, conveys a rhythmically effortless quality. Also, its dual parametric filters allow precise micro-tuning; the deepest bass is slightly reinforced, while the upper ranges of bass can be gently trimmed to ensure a brilliantly rendered transition from bass to the main speaker. The electronic design of the reference range is itself artistry.
Drive This
The incredible excursion of the 12” pure carbon fibre driver allows it to play as loud as its larger stablemate. Yet, the No.31 possesses the tactility, nimbleness, and attack that only the greatest subwoofers have ever been able to deliver. Also, its sonic signature works in modestly-scaled rooms and with a vast range of fine speakers. The driver is accelerated by a specially wound 3” voice coil driven by a 13-pound magnetic structure; even near its limits, the voice coil remains solidly inside the gap. It is this visceral power, coupled with great delicacy and nuance, that is No.31’s signature.
Total Control
Take control of your No.31 by grasping the REL Reference Remote Control. Immediately, you will be struck by the perfect fit in your palm, the result of careful thought and numerous generations of trial-and-error fittings during prototype development. The second reaction to it is the awareness of its mass, which conveys its quality, permanence, and immutability. It tells you, “I am a thing of substance, of quality. Pay attention, what you do next matters.” If you have owned a REL in the past (and fully 90% of Rel Reference owners are), all the familiar controls are right at hand, exactly where you’d want them. High (or low if using active speakers) level gain sits comfortably to the right side, the crossover rests in the middle, and .1/LFE gain is off to the left.
Below are three lovely metal toggle switches handle the critical setup functions. The remote’s on/off switch is at the bottom. It is both as out of the way as possible and remains on once turned on and in use during setup without being accidentally turned off. In the middle sits the phase control. This is used only initially to determine the correct 0 or 180 degrees of phase. Additionally, the top access to the Dual Parametric EQ-marked with A and B—permits the flattest, deepest bass and, at the other end of the bass frequencies, the fine-tuning of crossover behavior. This gives you the perfect blending of subwoofer to main speakers and any vestiges of room-generated boom and resonance can be gently trimmed away.
REL’s Reference Remote reminds you of the perfect butler—always immaculate, indispensable when called upon, then quietly set aside until a future time when perhaps additions or further improvements to one’s system further require its services.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.