If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
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Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
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Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
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FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
Contact us to discuss Bluesound products.
Bluesound PULSE FLEX 2i Portable Wireless Multi-Room Music Streaming Speaker
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Bluesound PULSE FLEX 2i Portable Wireless Multi-Room Music Streaming Speaker
About the Bluesound PULSE FLEX 2i Portable Wireless Multi-Room Music Streaming Speaker
Product Description
The PULSE FLEX 2i is a versatile, high-res Bluetooth speaker that delivers true wireless portability and the best in audio performance. Place two in any room, pair them together for stereo sound, or even take one with you to the park. It’s our smallest speaker that lets you enjoy streaming great-sounding music in every corner of your home.
- Ultra-compact speaker that delivers crystal-clear, size-defying sound.
- Digital amplifier and custom-tuned drivers energize your music with deep, detailed bass and no distortion.
- Control music wirelessly with the intuitive BluOS Controller app for iOS, Android, Kindle Fire, and Windows & Mac OS X desktops.
- Place one in any or every corner of your home and watch it disappear into your home décor.
- Group two PULSE FLEX 2i’s with the PULSE SOUNDBAR 2i or POWERNODE 2i (with HDMI) and create a wireless surround sound system with dedicated rear channels.
- Attach the optional rechargeable FLEX battery pack and take your music wherever you go with Bluetooth.
- Works with Bluesound RC1 Remote Controller
- Connect Bluesound to your Amazon Echo with the skill in the Alexa app and use Amazon’s Alexa voice assistant to control Players around the home.
- AirPlay 2 lets you play music or podcasts from wireless speakers throughout your house — all in sync.
HIGH FIDELITY. ANYTIME. ANYWHERE.
The PULSE FLEX 2i uses your WiFi network and sets up in minutes right out of the box. Simply open the BluOS Controller app and watch as it walks you through the set-up process step-by-step. You can customize the speaker’s name and give it a room, adjust audio settings, and program up to five presets that let you quickly listen to your favorite radio stations, music services and playlists with a simple tap. Once the PULSE FLEX 2i is online connectivity stays rock-solid thanks to a new dual band Wi-Fi engine that ensures zero skips or delays while listening to music.
RICH, SIZE-DEFYING SOUND
The PULSE FLEX 2i exceeds all expectations by delivering a rich, detailed soundstage that will fill any room. A state-of-the-art bass driver adds some serious punch to this small but mighty speaker, and our advanced DirectDigital™ amp lets you experience all of your music to the fullest without compromising quality sound for portability and size.STREAM ANY MUSIC. NO MATTER WHERE IT LIVES.
As your all access pass to millions of tracks, the BluOS Controller app allows you to stream songs from your existing music services, tune in to your favorite podcasts, or even listen to music from your personal collection. Thanks to aptX® Bluetooth®, users can wirelessly stream any music or app from a Bluetooth-enabled device in pure CD-quality, opening up a whole new realm of streaming possibilities while on the go with the PULSE FLEX 2i.
SPECIFICATIONS
AUDIO
Supported File Formats
MP3, AAC, WMA, OGG, WMA-L, ALAC, OPUS
Hi-Res formats - FLAC, MQA, WAV, AIFF
Native Sampling Rates
32 - 192 kHz
Bit Depths
16 - 24
Performance
Frequency Response: 50Hz - 20kHz
Distortion:
THD+N - 0.030%
Power Output
25 watts total system power at 0.030% THD
Speakers
1 x 4" (102mm), Woofer
1 x 1" 25mm, Tweeter
Supported Operating Systems
Plays music from network shares on the following desktop operating systems: Microsoft Windows XP, 2000, Vista 7-10, Apple Macintosh 7-10
Free Internet Radio
TuneIn Radio, iHeartRadio, Calm Radio, Radio Paradise, LiveXLive, Radio.com
Supported Cloud Services
Spotify, Amazon Music HD, TIDAL, Deezer , Qobuz, HighResAudio (VAULT Required), Napster, KKBox, Bugs, Taihe Music ZONE, SoundMachine, IDAGIO, OraStream
Voice Control Integrations
Amazon Alexa & Google Assistant Skills
Integration Partners
Control4, RTI, Crestron, URC, push, iPort, ELAN, Lutron, roon, Airplay 2
Album Art
JPG
CONNECTIVITY
Network
Ethernet RJ45, 100BaseT
Wi-Fi 5 (802.11ac, dual-band)
USB
1 x Type-A port for connection to USB memory sticks (Fat32 or NTFS formatted) and supported peripherals
1 x Type-B (mini) for product servicing
Audio Input
Combo - Toslink/3.5mm
Audio Output
Headphone output - 3.5 Stereo
Wireless
aptX® 4.1 Bluetooth wireless built-in
Power
Universal bi-pin AC Cord input (100 - 240AC)
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.