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Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
Serhan Swift mu2 MKII Loudspeaker
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Serhan Swift mu2 MKII Loudspeaker
About the Serhan Swift mu2 MKII Loudspeaker
Product Description
Special Order - contact us for a demo (on permanant display in store)
With its smart new high quality matt black finish or matt white finishes, the mu2 Mk II is much more than just a facelift, it's a totally new loudspeaker. All elements - cabinet, woofer, tweeter, crossover - have been carefully re-examined and significantly improved, even where many thought no further improvement was possible. Lessons learned from the original mu2 Special Edition (as well as our ongoing research into the effects of vibration on all components) - have been expanded upon, and now been applied to the mu2 Mk II. Constrained layer damping material has been custom manufactured for the mu2 by Les Davis Audio.
While the woofer and tweeter may look the same as the previous model, both have been improved with even flatter response, smoother roll off, and lower distortion. Enhancements to the crossover take full advantage of the above.
With 1000’s more hours of listening tests and measurements, the cross-over region and on-axis to off-axis transition are even more seamless and even more difficult to detect (always outstanding features of the original design).
The new multi-layer cabinet construction now employs additional layers of differing materials, carefully chosen for composition and thickness, for even further reduction in cabinet noise (vibration), energy storage and coloration. Bracing has been further strengthened.
Of course, the other attributes for which the mu2 is renowned have all been retained.
Design - "5 days to conceive - 5 years to perfect"
With 5 years of R&D and component testing, Serhan Swift found the optimum drivers to be a bass-midrange woofer and ring-radiator tweeter belonging to the premium. Revelator series manufactured by renowned Scan-speak of Denmark. These drivers are also found in much more expensive speakers from high-end companies such as Wilson Audio, Sonus faber and others—some costing well over $50K. Their use in a speaker at this price point is unheard of - pun Intended! After extensive experimentation with low and high-order crossover configurations, a high-order crossover was ultimately chosen allowing for steeper slopes, to keep the drive units in their respective “power bands” and minimise out of band distortion. Whilst this increases component cost dramatically the audible benefits are very obvious.
The Greek letter mu (which looks like a "u", but pronounced "mew") is used in science and engineering to mean "micro" or one millionth. Here it signifies a speaker that is deceptively small in size, considering its big sound and performance. But it has come to mean more - an approach to design that considers every detail, even the microscopic. We pay particular attention to how energy is dissipated, and keeping vibration to an absolute minimum, as not only do these result in extraneous sound output, but the effect on the various components, including those in the crossover network, causes distortion. Our discoveries are applied to cabinet materials and construction, and the use of mechanical isolators for mounting drivers and crossover components. We have come to refer to this discipline as "micro vibration engineering" or "muve" (pronounced "move" - dare we say "sound that moves you"?)
Technology
Bass and treble crossovers are kept separate and hand wired, point to point, then silver soldered on 5mm thick high density substrates. Micro vibration control is also applied here. These measures reduce unwanted noise and distortion even further.
The Cardas brand terminals are high purity copper with rhodium plating. Expensive, but audibly superior, reliable, and long lasting. (Nothing has been overlooked. Attention to detail means you hear every detail).
Serhan Swift consider their products a long-term investment. Each pair of mu2 MKII’s take 3 days from start to finish under the watchful eyes of Chief Loudspeaker Designer Brad Serhan and Engineering Director Morris Swift. Brad performs final testing and then he and Morris proudly sign each unit.
Specifications
Drive units
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ScanSpeak 1” Revelator Ring Radiator Tweeter
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Scanspeak 5” Revelator Bass/Mid
Cabinets
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Low noise floor multi layer construction
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Constrained layer at source
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Asymmetric bracing
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Artisan multi layer paint finish
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Terminals - Cardas Rhodium
Technical
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Typical in room response: 45Hz - 30kHz
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Sensitivity: 84dB/1m/2.83 volts
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Power handling (typical music programme): 100 watts
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Nominal Impedance: ~6 ohms
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Dimensions: Height 32.2cm, Width 18cm, Depth 23.6cm
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Weight (per speaker): 7.8kg
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Cross-over: high order separate element featuring Solen premium quality air core inductors, polypropylene capacitors and non inductive resistors
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.