Excellent sound is not a question of size, but certainly one of stature. And the STEP loudspeakers have exhibited stature since AUDIO PHYSIC was founded. Over the last 35 years, we have tirelessly continued to further develop the model. The strong reception of these loudspeakers among music aficionados, not to mention numerous national and international awards, underscore the high class of these units.
Now with the new STEP , the most mature STEP model of all time is entering the stage, and the STEP gives the term compact loudspeaker a whole new dimension.
Not all rooms offer sufficient space for positioning standing loudspeakers. Close to the wall or even pushed off into the corner, most of the time they play far below their sound capabilities. On the other hand, large loudspeakers in small rooms are not always to be recommended, because at low frequencies – more than compact loudspeakers – they tend to produce room modes and thus highly disturbing resonance which can be audible as droning effects. What’s more, there are many music lovers who have a purist approach, and they appreciate compact loudspeakers not only because they take up a smaller footprint.
In terms of styling, the STEP is true to the tradition of its predecessors, but we re-engineered it from the inside out with the same passion that we dedicate to the AUDIO PHYSIC top models. The STEP s benefit from technological insights that we gathered during the development of the top models. Thus, they also feature the exclusive HHCT IIII tweeters and now brandnew for the jubilee STEP the HHCM III midrange drivers, the fidelity of which extend far beyond the audible range. Best prerequisites for excellent pulse fidelity.
The suspension system and the chassis basket are mechanically decoupled from one another in a radical design involving the hyper-holographic cone chassis. Resonance detrimental to sound due to micro-vibrations is thus combated where it originates and effectively reduced. The forward-looking HHCM III chassis also makes a difference on the low medium tones. The result is a dramatic gain in precision and attention to detail. The most intricate flutters in a vibrato or the gentle shimmer of a fading harp string are real challenges for any loudspeaker. The STEP peel away the most intricate details from the musical thicket like child’s play, without sounding technically artificial. They reproduce complex music material in a calm, collected and uncompromising manner – acoustic magnifying glasses in a true sense.
The special cabinet shape lends the STEP not only a modern, timeless appearance, it also reduces standing waves in the interior of the loudspeakers. Standing waves jeopardise crisp midrange reproduction in particular. Moreover, ceramic foam reduces resonance in the interior of the STEP . The extremely stiff and open-pore material figuratively takes on the function of a labyrinth. The acoustic noise inevitably emitted from the chassis into the cabinet interior essentially gets lost in the pores, thereby undergoing a massive reduction in power, and can no longer affect the sound. Traditional insulation materials do not even come close to achieving this effect.
The slight rear tilt of the cabinet body balances out phase differences between the mid and high range. Low mid-range drivers and tweeters are placed flush with the front panel. Deformation effects that can lead to a nervous sound don’t have a chance.
An additional essential contribution to natural sound is provided by the re-engineered crossover with its painstakingly selected components. The interior wiring, as well as the high-quality WBT™ control terminal, mechanically decoupled from the cabinet, are also part of the tonal coordination. The sum of all these details leads to a stunning attention to detail and homogeneity that will thrill the discerning audiophile. Not least thanks to their tonal balance and impressive dynamic capabilities, the STEP also makes a fine seamless addition as rear speakers in an AUDIO PHYSIC surround system.
On the elegant loudspeaker feet from our line of accessories, the STEP will have ideal operating conditions. The feet guarantee optimal height and a sturdy stance.
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
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Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
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Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging. If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange.
If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost.
Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working.
Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
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Please do not send your purchase back to the manufacturer.
To start to return - please email us: info@yorkshireav.co.uk along with your order number and we'll take it from there.
When will orders be dispatched?
- Orders placed Monday - Thursday before 1pm and are in stock will be dispatched the same day for next day delivery. This relates to product that state 'In Stock for immediate dispatch' on the product page.
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Orders for items not in stock
Given the vast amount of variations of each product (e.g. AudioQuest cables) or Pro-Ject Audio Turntables - we keep the most common options in stock (i.e. gloss black finish, or 1.5m RCA cables) whereas longer cables or cables with terminations that are less frequently ordered will be ordered as required.
Generally speaking - we receive orders within 2-3 days for UK suppliers and 3-4 days for European suppliers (i.e. AudioQuest, DALI).
We want you to be 100% satisfied which is why we'll give you an email/call if item(s) aren't in stock and give you the option of changing the order, cancelling or if you're happy to wait a few days, we'll get it out as soon as possible.
If an item states 'Available to Order' - this means the item is not in stock but we are able to order in. Lead times average 2 days but in some circumstances, delivery times may be longer and is outside of our control. Please contact us to get an estimate on delivery times if orders are urgent.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
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