If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
AudioQuest Thunderbird eARC-Priority 48G HDMI Cable
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AudioQuest Thunderbird eARC-Priority 48G HDMI Cable
About the AudioQuest Thunderbird eARC-Priority 48G HDMI Cable
Product Description
Read out blog post on the AudioQuest 48Gbps 8K cables and eARC by clicking here.
AudioQuest eARC-Priority cables are full-on 48-Series HDMI cables with the 48Gbps bandwidth required for 8K-10K video and all the latest video features. While the main A/V data pairs have Cinnamon-level performance (Forest 48’s solid 0.5% Silver + Carbon & Vodka 48’s Level-3 Noise-Dissipation), the eARC data pair and Ground-Reference drain in eARC-Priority cables use all the same advanced design ingredients as their “48” siblings.
ThunderBird eARC features 10% Silver eARC conductors and Ground-Reference conductors with Level-5 Noise Dissipation.
For soundbars and other ARC input-equipped gear, this allocation of design and material resources offers superior sonic performance at the friendliest possible prices.
The 8K / 48Gbps series of cables from AudioQuest are:
- Pearl 48
- Forest 48
- Cinnamon 48
- Carbon 48
- Vodka 48 and eARC
- Thunderbird 48 and eARC
- Firebird 48
- Dragon 48 and eARC
As you go up the range up to Firebird, both the video and the eARC conductors improve in quality, reducing distortion and improving audio and video clarity as well as improvements in noise dissipation. Firebird for example features 100% silver conductors on the audio (eARC channel) as well as 100% perfect-surface silver for the video conductors.
Features:
48G
AudioQuest “48” HDMI cables can transfer up to professional 10K Ultra-HD video. The 48Gbps bandwidth is made possible by 4 balanced audio/video pairs capable of 12Gbps each. The precision and tighter manufacturing tolerances required to produce HDMI cables that transfer up to 48Gbps bandwidth mean many of AudioQuest’s tried-and-true ingredients and techniques are more important than ever before.
8K/10K
AudioQuest 48Gbps HDMI cables have the bandwidth required for video with resolutions up to 10K and resolutions/refresh rates up to 8K/60 and 4K/120. All AudioQuest HDMI cables are completely backwards compatible with existing 4K displays.
10% Silver eARC Conductors / 10% Silver Ground-Reference
In AudioQuest's eARC-Priority HDMI cables, the eARC data-pair conductors and Ground-Reference drain use the same advanced design ingredients as their 48-Series counterparts, enabling superior sonic performance at the friendliest possible prices.
0.5% Silver-Plated Copper A/V Conductors (HDMI)
In AudioQuest HDMI cables, increasingly thick layers of silver plating are applied to AudioQuest’s Long-Grain Copper (LGC) conductors to improve Noise-Dissipation. Placing the superior metal on the outside of the conductor produces the greatest benefit on overall performance—a superbly cost-effective way to maximize a digital cable. Forest 48 uses 0.5% Silver-Plated Copper for its conductors.
LEVEL 5 NOISE DISSIPATION: GRAPHENE + GLOBAL CARBON + DIRECTIONALITY
Traditional “100% shielding” is not enough to guard against the increasingly prevalent effects of Wi-Fi, cellular, and satellite radiation. In AudioQuest HDMI cables, all 19 conductors are Direction-Controlled to minimize the RF Noise that damages performance by “directing” or draining it away from the most vulnerable circuits. In Level 5 Noise-Dissipation, high-loss graphene is added to the carbon layer sandwiched between layers of metal around the 4 FRL + eARC pairs, and a "global" high-loss carbon layer is placed around all conductors.0.5% Silver-Plated Copper A/V Conductors (HDMI)
AudioQuest HDMI cables are precisely manufactured to ensure a high level of reliability and are backed by a non-transferable, limited lifetime warranty. Proof of original purchase is required; other restrictions apply.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.