If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
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Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
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Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
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FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
CLEARANCE ITEM - Part Exchange is not available on this product.
Clearance: AudioQuest NRG-X2 C8 2M power cable
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Pickup available at Whitley Warehouse
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Warranty
Clearance: AudioQuest NRG-X2 C8 2M power cable
About the Clearance: AudioQuest NRG-X2 C8 2M power cable
Product Description
Brand new, clearance stock
AudioQuest is pleased to introduce improved versions of NRG-X2 and NRG-X3—AudioQuest’s much-beloved high-value, high-performance, entry-level AC power cables.
While lacking many of the features that make NRGs Y and Z, the Winds, and the Storms so incredible—such as ZERO Tech and GND (Ground-Noise Dissipation)—the X models are cut from the same cloth, designed to effectively lower noise in an audio/video system. One hears more of what’s on the recording: transient articulation, bass definition, soundstage scale, and the spatial cues that bring music, dialog and sound-effects to life.
As with the previous versions of NRG-X cables, new NRG-X cables use Direction-Controlled Long-Grain Copper (LGC) in superbly simplified Semi-Solid Concentric Conductors — packing the same 12 amp rating (X3,120V) into 7 strands instead of the previous 37 strands. That’s an incredibly tiny percentage of the previous strand interaction. Sounds so simple, but the resulting improvement is so delightfully clear.
Directional-control, a crucial Noise-Dissipation technique, ensures that induced noise is dissipated and drained properly. These many material and design advantages enable significantly superior performance over stock AC cords, and over many much more expensive after-market AC cables.
Features :
- Semi-Solid Concentric Packed Conductors
- Long-Grain Copper (LGC)
- Noise-Dissipation: Quiet Background and Minimal Circuit Misbehavior Due to Direction-Controlled Conductors
Semi-Solid Concentric Packed Conductors:
Semi-Solid Concentric Packed Conductors are used in some of AudioQuest’s AC power and speaker cables as a cost-effective, flexible alternative to typical stranded conductors. Semi-Solid Concentric Packed Conductors use fewer, larger strands that do not change position down the length of the cable. While solid conductors are the complete solution to strand distortion, Semi-Solid Concentric Packed Conductors avoid many of the distortion mechanisms of stranded conductors.
Long-Grain Copper (LGC):
LGC allows a smoother and clearer sound than cables using regular OFHC (Oxygen-Free High-Conductivity) copper. OFHC is a general metal industry specification regarding “loss” without any concern for distortion. LGC has fewer oxides within the conducting material, less impurities, less grain boundaries, and definitively better performance. NRG-X3 cables use LGC strands in a Semi-Solid Concentric Packed Conductor arrangement.
About AudioQuest
AudioQuest has been the largest cable supplier to the high-end specialist market for many years. AudioQuest is sold in several hundred outlets in the US and in over sixty countries. Bill Lowe (Founder) is especially pleased that this success has been possible despite his insistence that the foundation of the company, and the foundation of AudioQuest marketing, must be the performance of the product. In the audio world, many professionals have learned that it is not always convenient to listen to the products they sell … they might learn something they don’t want to know! Bill has always understood the challenge of basing the existence of AudioQuest on the performance of the product. However, to Bill, this is the only reasonable way to do business and the only acceptable way to combine his passion for music (and all things high performance), with his need to make a living.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.