If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
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Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
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Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
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FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
CLEARANCE ITEM - Part Exchange is not available on this product.
Clearance: Q Acoustics 5020 (Oak)
Couldn't load pickup availability
Pickup available at Whitley Warehouse
Usually ready in 4 hoursPairs well with
Warranty
Clearance: Q Acoustics 5020 (Oak)
About the Clearance: Q Acoustics 5020 (Oak)
Product Description
Brand new - clearance item.
In original packaging/ complete.
5020 Bookshelf Speaker
Experience all the scale and power of your favourite music without letting your loudspeaker dominate your room. The 5020 standmounting speaker will put you right in the heart of the music without putting itself at the heart of your space.
Key Features
• C3 Continuous Curved ConeTM design in the mid/bass driver ensures smoother high-frequency integration with the tweeter and superior bass dynamics.
• Sophisticated, clean and contemporary design with dark acrylic baffle motif mirrors the minimalist C3 Continuous Curved Cone™ profile.
• Available in four stylish finishes: Satin Black, Satin White, Santos Rosewood and Holme Oak.
• With a design taken from the Concept series but in a new housing, the high-frequency driver is fully hermetically sealed and mechanically isolated from the front baffle to protect from internal cabinet pressure and resonances from the mid/bass driver.
• Ground-up mid/bass driver design delivers increased power handling.
• Point-2-PointTM (P2P) internal bracing stiffens the cabinet to minimise lower frequency vibrations, while focusing stereo imaging and improving soundstage.
Ahead of the curve
The new 5000 series from Q Acoustics is a range of stereo and home cinema loudspeakers that will recalibrate your perceptions of how a speaker can look and sound. By embodying genuine and significant advancement in driver design, the game-changing C3 Continuous Curved Cone™ mid/bass driver elevates the 5000 series beyond any nominal rival. By incorporating the innovative cabinet technology first deployed in the company’s flagship Concept range, the 5000 series is as uncompromised on the inside as it is sophisticated and contemporary on the outside
Sophisticated and contemporary design
The reductive nature of the C3 Continuous Curved Cone’s™ appearance is also reflected in the 5000 series minimalist design, with its sophisticated but contemporary lines leaning towards the elegant form of the latest Concept speaker series. The baffle fronts are laminated with a layer of butyl rubber and black acrylic trim, not only to provide a damping layer to suppress vibration occurring in the baffle, but to offer an eye-catching counterpoint to the cosmetically clean front presentation uninterrupted by any fixings.
Mid/bass driver design
At the heart of the ground-up mid/bass driver design is the C3 Continuous Curved Cone™. The cone’s geometry requires good motor strength for optimal performance. Substantial magnets are coupled to large voice coils to increase motor strength - the result is a 50% increase in power handling and control over a comparable driver with 25.4 mm voice coil. The result is an improvement in the dynamic range of the speaker, especially in the bass region.
High-frequency driver design
Based on the tweeter design principle found in the newest Concept series, the high frequency driver unit is hermetically sealed and mechanically isolated (floating) from the baffle to prevent internal pressure modulations from within the cabinet and adjacent mid/bass driver. The inner chamber is also carefully vented for lower distortion, with a lower crossover point for seamless integration through the crossover region.
C3 Continuous Curved Cone™
A genuine advancement in elements of mid/bass driver design, the C3 Continuous Curved Cone™ profile is the result of extensive research and expert engineering to combine the bass performance benefits of a traditional straight conic cone with the high/mid-range frequency control of a flared cone.
By creating a single, smooth, continuous curve profile, the advantages are clear. Its excellent dispersion, alongside its well-controlled frequency response and reduced harmonic distortion, enables smoother integration with the tweeter. Deep bass dynamics are also superior, with this and tighter, damped low-end sound allowing more flexibility in in placement of speakers near the wall boundaries of the listening room.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.