If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
Innuos Pulse Network Player
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Innuos Pulse Network Player
About the Innuos Pulse Network Player
Product Description
The Innuos PULSE Network Music Player is the perfect choice for someone seeking a bit more out of their player. As the middle player of the PULSE series its sound quality, performance and value simply can’t be ignored.
Providing a step-up from the PULSEmini, the engineers at Innuos have added some significant improvements that increase the PULSE performance. For starters, PULSE raises the bar by integrating a new custom RECAP2 LPSU power supply, designed in collaboration with Dr. Sean Jacobs. The RECAP2 uses only high-grade components including:
- Medical-grade filtered IEC
- Audio-grade toroidal transformer with an epoxy-filled center for dampening vibration, magnetic screening with coated SYN-SHIELD copper tape between windings and wrapped in black Mylar Tape
- Over 40000 µF of high-end Mundorf Capacitors
- Coilcraft Inductor
BUILT TO PERFORM
PULSE has upgraded coaxial and optical digital outputs with the addition of a balanced AES/EBU digital output for further connectivity with audio systems.
Asymmetrical feet are installed on PULSE to support the player while also being strategically placed to help dampen vibration from the sound system during playback. Even small details like this can add up to improving your music listening experience.
The PULSE also has 8GB RAM for handling even larger music library databases.
FLEXIBILITY
Each PULSE series Network Music Player has two modes – these modes give you the flexibility to configure your network music player to work the way you want it to. Your music, played your way.
In Standalone mode, you can use the Innuos Sense app to play streaming services, Internet Radio and music stored on a NAS, to a multitude of audio systems. In this mode, the PULSE becomes the center of your audio system, enabling you also to use the Sense app with other streaming devices on your network.
In Endpoint Mode, PULSE connects to a main music server, be it an Innuos Music Server, Roon Core, HQ Player or any server running Logitech Media Server. The PULSE will then show as a zone on the respective music server app and you can use your preferred app to browse and play music through the PULSE.
With its compact footprint, low-power efficiency, quiet operation and range of connectivity, the PULSE is a convenient and discreet music server for all your music from an Innuos music server, HiFi streaming services and internet radio.
PULSE was designed as the perfect step up for better music playback – its high-quality power supply components, floating SDD for the innuOS Operating System, paired with a custom motherboard and premium components offer substantially improved
PULSE outputs PCM up to 32bit/768kHz as well as up to DSD512 via USB to compatible DACs. It features coaxial, optical SPDIF and AES/EBU outputs capable of up to 24bit/192kHz.
The sum of PULSE’s parts make for one remarkable Network Music Player. The high-grade components used in PULSE’s improved power supply reveal more depth, spaciousness and presence in your music for a memorable listening experience.
Pulse’s 8GB of RAM is double that of the PULSEmini for improved search speed.
Using our exclusive innuOS operating system, PULSE is configured and optimized from the ground up for the perfect balance of performance and simplicity. Control your library from the comfort of your tablet or smartphone – no computer required.
Controlled via the Innuos Sense App
- Qobuz and TIDAL integration including Artist Bios, Related Artists, Top Tracks and more.
- Management of Qobuz and TIDAL albums together with albums stored on a Network Attached Storage (NAS) for a unified Music Library
- Internet Radio with easy preset creation
- Radio Paradise, a popular music stream Fast, Integrated searches through internet radio, streaming services and music on a NAS
- Easy creation of playlists from multiple streaming services and music on a NAS
- Curated and configurable Smart Mixes based on your music
- Home Screen widgets allow you to customize and access your favorite features at the touch of a button
The new Innuos PULSE series brings you the Innuos experience whether you want to mostly play music from streaming services like Qobuz or TIDAL or whether you just want another zone in your home connected to your main music server. The Innuos PULSE Network players can be used in two different modes:
Specifications
AUDIO OUTPUTS
| Digital Output | Coaxial SPDIF (Up to 24bit/192KHz PCM) |
| Optical SPDIF (Up to 24bit/192KHz PCM) | |
| AES/EBU (Up to 24bit/192KHz PCM) | |
| USB (Up to 32bit/768KHz, Up to DSD256 via DoP, Up to DSD512 via Native DSD) |
CONNECTIVITY
| Ethernet | 2 x rear panel RJ45 – Bridged Gigabit Ethernet |
| USB | 4x USB 3.0 |
FORMATS
| Audio Formats Supported for streaming and playing | WAV, AIFF, FLAC, ALAC, AAC, MP3, MQA (with supported DACs) |
ENDPOINT MODE
|
USER CONTROL INTERFACES
| Web Interface | Modern Web Browsers from iOS, Android, Windows and Mac OS X |
| Mobile | Innuos Sense App (iOS/Android/Kindle Fire) |
HARDWARE
| CPU | Intel Quad Core N4200 |
| Memory | 8GB DDR3 Low-Voltage RAM (4GB Dedicated for RAM Playback) |
STREAMING AND DAC SUPPORT
| UPnP/DLNA | Controls selected UPnP streamers as endpoints via Sense |
| Streaming Services | Internet Radio, Qobuz, Radio Paradise, Tidal |
| USB DAC Support | USB DACs complying to USB Audio Class 2 |
| USB DACs supporting DSD over DoP protocol | |
| Selected USB DACs supporting Native DSD |
REQUIREMENTS
| Network | Internet connection to access Internet Radio, Streaming Services and software updates |
| Network router with at least one available ethernet port | |
| Premium subscription required for some streaming services such as Spotify, Qobuz and Tidal |
POWER
| Mains Supply | 230V AC / 115V AC – Internal Linear Power Supply |
| Power Consumption (Idle) | 7W |
| Power Consumption (Peak)
Standalone mode |
PHYSICAL
| Dimensions | 300mm x 250mm x 74mm (W x D x H) |
| Weight | 4,9 Kg |
| In the box | Innuos PULSE Network Player |
| Mains Cable | |
| 2m Ethernet Cable | |
| Quick Start Guide |
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.