If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
Pulse Eight ProAudio 8 DSP Pre-Amp Audio Matrix
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Pulse Eight ProAudio 8 DSP Pre-Amp Audio Matrix
About the Pulse Eight ProAudio 8 DSP Pre-Amp Audio Matrix
Product Description
Remote install service available
The ProAudio8 DSP Pre-Amp Audio Matrix features 24 audio inputs alongside 8 analog outputs and 8 digital outputs, enabling simultaneous audio distribution to multiple zones. Each output zone can be enhanced with built-in features including 5 band equalizer on each zone, adjustable volume and gain settings, subwoofer control, serial and TCP/IP control, lip sync delay and much more.
ProAudio has been designed for the custom install AV market, in many cases the need for an audio receiver can be eliminated by using the audio features of the ProAudio™ Series.
| Manufacturer: | Pulse-Eight |
| SKU: | P8-PROAUDIO8 |
KEY FEATURES
- 8x Stereo L/R Inputs
- 8x Digital Coax Inputs
- 8x Optical Inputs
- Doorbell/Pager Connection
- 8x Stereo L/R Outputs
- 8x Digital Coax Outputs
- 1x Ethernet
- 1x RS232 Serial
Pulse-Eight’s ProAudio™ range of DSP preamp audio matrices offers innovative features and unmatched capabilities within the range. Designed exclusively by our own engineering team, the ProAudio™ systems are a versatile and cost-effective multi-zone audio system.
5 BAND GRAPHIC EQUALIZER ON EACH ZONE
The ProAudio™ series provides maximum sound control including bass, treble and a 5 band graphic equalizer available for each zone. Audio and tone control is adjustable in 0.5dB steps, and all allow direct or relative adjustments (Ex: Set the volume to an absolute -12.5dB, or increase it by 3.0dB). The tone controls have a range of +/-20dB.
ADJUSTABLE GAIN SETTINGS ON EACH INPUT
To balance the different levels of audio coming from different pieces of equipment, each audio input has a full range gain adjustment. The adjustment range is: +24dB to -99.5dB, or full mute, in 0.5dB increments.
SUBWOOFER CONTROL
With low pass and high pass filter settings adjustable from 50Hz to 300Hz, selectable 12db/24db per octave slope with Butterworth or Linkwitz-Riley filters and selectable polarity for each zone, the ProAudio provides easily adaptable subwoofer control.
DOORBELL/PAGING FEATURES
The doorbell connections on the reverse of the system provides the ability to connect doorbell/pager inputs to any output zone and to automatically lower the current volume and push through the doorbell/pager signal. This can also be adapted for fire/evacuation messages.
VOLUME AND TONE CONTROLS WORK ON THE DIGITAL INPUTS AND OUTPUTS
For the extreme in ultra-quiet audio and lowest possible distortion, by mirroring the analog outputs to the digital outputs, you can input and output digital audio, completely bypassing the analog sections. No extra conversions are required and you still have volume, balance, bass, treble and 5 band equalizer controls.
AUTOMATIC AUDIO CONVERSION
It makes no difference whether your audio comes in through the analog inputs, digital coax inputs or digital optical inputs, all inputs can be converted to analog to provide full flexibility.
Note: The ProAudio™ does not down convert DTS or 5.1 Dolby audio. When DTS or 5.1 Dolby audio is detected, it is passed straight through from the digital coax input to the digital coax outputs. Analog inputs cannot be directly converted to digital outputs. To convert analog to digital, a digital output can mirror an analog output.
KEEP IT SIMPLE SERIAL™
Available through the TCP/IP port or the RS-232 port, our K.I.S.S.™ is one of the easiest to use, serial port protocols, on the market. Yet the extensive bi-directional command set allows total control over the ProAudio.
FRONT PANEL WITH REMOVABLE RACK EARS
How frustrating is it when your product arrives from a manufacturer with no rack ears? All Pulse-Eight’s professional systems ship with the rack ears integrated into the product or with removable ears. Unpack and install directly into the rack.
LIP SYNC DELAY
When moving audio around, lip sync can often be an issue. Within each ProAudio system, we provide up to 170ms of lip sync delay so that your audio/video matchup doesn’t look like a 1950’s Godzilla movie.
ZONE LOCKING
Lock as many output zones as you wish to create a group of outputs that all automatically switch simultaneously to the same input source.
STEREO TO MONO DOWNMIX FOR EACH ZONE
For hallways, and outdoor speakers, where stereo is not particularly useful, each zone can be mixed from stereo to mono using a variety of different methods.
Specification
KEY FEATURES:
- 8x Stereo L/R Inputs
- 8x Digital Coax Inputs
- 8x Optical Inputs
- Doorbell/Pager Connection
- 8x Stereo L/R Outputs
- 8x Digital Coax Outputs
- 1x Ethernet
- 1x RS232 Serial
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.