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Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
NEW: QED XT5 Power Cable
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NEW: QED XT5 Power Cable
About the NEW: QED XT5 Power Cable
Product Description
Uncompromised engineering. Unique intelligence. World-class performance.
XT5 utilises the proven and acclaimed X-Tube technology of QED’s award-winning loudspeaker cable ranges, and applies it to the specific requirements of a mains power cable.
By deploying its usual combination of through research and world-class engineering, QED has created a ground-breaking power cable that delivers clean, stable current to audio equipment - so that it can perform to its maximum potential.
Having played a large part in the creation of the very first specialist speaker cables and with over 47 years of unrivalled engineering excellence and expertise in the fields of hi-fi, home cinema cables and connectivity, no other company has demonstrated such relentless dedication to research and development combined with analytical listening tests.
QED knows full well the standard of the mains power that drives hi-fi equipment can have a profound effect on its performance. So, having achieved great and Award-winning results with its most recent speaker cables and analogue interconnects, QED’s engineers have now applied their unique methodology to power cables.
This single-minded determination to liberate the performance of hi-fi electronics of all kinds has resulted in XT5 - a mains cable that spotlights QED’s mastery of cable technology and sets entirely new standards of performance at the price.
As with any QED cable, an enormous amount of attention has been paid to the materials and geometry of XT5. In a drive to minimise the degrading ‘proximity effect’ created as current density accumulates in the conductors nearest to each other, QED has applied the lauded X-Tube technology first developed for its award-winning range of loudspeaker cables. By more effectively regulating current flow to audio equipment, the equipment is free to perform as its designers intended.
This kind of imaginative thinking and rigorous execution is typical of QED, and it means the XT5’s X-Tube configuration is way beyond what any nominal competitor can offer.
FEATURES AND BENEFITS
X-Tube technology
The braided individual cores in the live and neutral conductors are made small enough to resist eddy currents from adjacent cores, and as a consequence do not contribute to the ‘proximity effect’. The carefully calculated twist-rate of the individual strands ensures no two conductors are parallel for more than a few millimetres, furthering promoting even current flow at any and all frequencies. The separate bundles are individually isolated using K130PVC (to stabilise current capacitance and to exceed international safety standards), and cable inductance is controlled by giving the entire arrangement a hollow LDPE core.
Ferrite insulation
To combat the corruption of the domestic mains supply, particularly by radio frequency noise injected into the supply by computer equipment, XT5 uses a ferrite-impregnated inner jacket, effectively wrapping the X-Tube cores in an impenetrable blanket of radio silence. Absorbing high-frequency noise signals in this way has already proved wildly successful in QED’s award-winning Audio 40 range of analogue and digital interconnects (with which XT5 is, of course, completely compatible).
Complete practicality
XT5 is designed to be as thin and flexible, and thus practical, as possible. Only the live and neutral cores have been given the X-Tube treatment described above - the earth core (required only under fault conditions) is left in a conventional geometry. And because X-Tube geometry enables the whole cross-sectional area of the cable to be kept to a tidy 1.5 mm sq, XT5 is supremely flexible and usefully slim despite its audiophile potential.
Just listen
XT5’s numerous technological highlights help it perform brilliantly,, and we’re convinced it represents amazing value for money. The easiest way for you to understand what we mean is to hear it in action for yourself - we’re confident you’ll prefer it to any alternative power cable at anything like the price.
Specifications
Conductor type: X-Tube
Metallurgy: 99.999% oxygen-free copper
Cross-sectional area: 1.5 mm sq
Ferrite jacket: 10% Zn/Mn
Capacitance: 100 pF/m
Inductance: 0.7 μH/m
Loop resistance: 0.026 ohm/m
Dielectric strength: 2 kV (ac for 15 mins)
Complies with: EN50525; EN60320; EN60884
Outer jacket: Black Pearl
Nominal outside diameter: 11 mm
Plugs: UK - MK Tough Plug 655 blk; EU - Martin Kaiser Schuko 516
Connector: Martin Kaiser IEC C13 794
How can power cables make a difference?
With many kilometers of power cables between the power plant (1) and the local distribution sub-station (3) and hundreds of metres between there and the domestic dwelling (5) the obvious question is how can two metres of mains cable make a difference to the sound of hi-fi equipment?
Well, the main reason is that due to its small cross-sectional area the cable forms a bottle neck for the smooth transfer of current to the domestic device in the home. Electrical energy is transferred from the power station to the sub-station at very high voltage and low current so power losses are kept to a minimum.
Once the voltage is stepped down to the low-voltage, high-current domestic supply (4), more power can be lost in the cables over the last few metres than the previous tens of kilometres, so proportionately thicker cables are necessary. Inside the home a typical UK 32 amp ring main uses large cross-section copper cables wired in parallel (equivalent to 5 mm2 ) to achieve a large current carrying capacity. Although successful at reducing losses these would be too bulky and impractical to use with domestic equipment which is typically connected to the mains using thin flexible cables of sometimes no more than 0.5 mm2 cross-sectional area. This is fine for something like a table lamp but it can be problematic for something more complex like an amplifier or CD player.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.