If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
CLEARANCE ITEM - Part Exchange is not available on this product.
Part-Exchange: HiFi Rose RS520 High End Integrated Amplifier and Streamer (Black)
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Part-Exchange: HiFi Rose RS520 High End Integrated Amplifier and Streamer (Black)
About the Part-Exchange: HiFi Rose RS520 High End Integrated Amplifier and Streamer (Black)
Product Description
3 month old unit - immaculate working condition and with balance of warranty included.
Fully boxed in original packaging.
The RS520 is more than just a source device with a built-in amplifier. It is a true all-in-one product with each stage expertly specified to deliver a performance that rivals multi-box systems. Even when matched with larger or more “difficult” speakers, it delivers a more delicate and elegant sound quality that is controlled and uniform across the frequency range.
Solid Foundations
Four surfaces of the RS520’s elegant housing are made from one piece of high-durability aluminium, reducing the number of separate parts required to produce the casework. This “one piece” production method dramatically reduces the risk of vibrations transferring through the body and significantly reduces standing-waves, which can affect the end sound quality.
Like all Rose streamers, the RS520 is most identifiable by its large multi-touch screen. Measuring 12.6” wide, the 1920 x 515 resolution LCD panel provides a crystal-clear display that is smooth and enjoyable to interact with for complete control of your listening experience. Core transport controls can also be found on top of the RS520, for ease of use.
ROSE OS
At the centre of the RS520 is ROSE OS, HiFi Rose’s Android-based operating system, which opens up a world of music and video to your streamer.
Rose OS allows users to play music and video files from a local storage device (USB, MicroSD or SATA), or access files elsewhere on your home network with a DLNA connection to any NAS drives or other storage devices. The Music app gives a clean presentation of all your connected music sources and is easy to navigate and use. Rose OS also features built-in apps for Tidal, Qobuz and Apple Music - giving complete access to their extensive streaming libraries. The Tidal app even gives access to the service’s music video streaming content for playback on the RS520 screen or via the HDMI output. On top of this already impressive feature set, the RS520 is also an MQA decoder, for full playback of Tidal Masters tracks.
Elsewhere, the CD and CD Ripping apps allow you to attach any standard external CD-ROM drive for convenient CD playback, or to rip CDs in highest-quality to any local storage device in a quick and intuitive way, all through the touch-screen interface. The Radio and Podcast apps give you access to extensive live radio and podcast databases, while Rose Tube gives you access to YouTube for music and video playback. Rose OS also offers support for Roon Ready, Spotify Connect and AirPlay, effectively bringing your entire digital audio experience into one elegant system.
But in addition to offering extensive music access, Rose OS is also engineered for high-performance sound. The Rose Audio Architecture within Rose OS can deliver pure audio data to a DAC without loss, thanks to the RoseAudioServer, developed in-house by HiFi Rose to utilise various signal processing technologies. These technologies effectively involve separating the audio data from all other processes required to run the operating system, meaning the audio signal is never affected when you are controlling other aspects of the RS520.
Connect what you need
The RS520 is designed to be the centre of your audio system, and as such it boasts a variety of inputs and outputs. In addition to the Line input, there are also digital coaxial, optical and USB inputs, as well as an HDMI eARC input for connecting your TV. For connection to a wider system, in addition to the speaker binding posts, there are also options to connect to an external amp or DAC, as well as the HDMI output for watching video content on a connected screen.
Engineered for Sound
Every aspect of the RS520 is engineered for high-quality sound. Internally, key functions are split across separate boards with individual power feeds for optimised operation. Within the digital stage, the use of the class-leading ES9038PRO DAC chip alongside an ultra-precise femto clock allows for optimised conversion and signal handling. Similarly, in the IV circuit HiFi Rose have employed their own, brand new discrete operational amplifiers to deliver a sound with a wide sense of space and a warm tone. In the 250W per-channel power amplifier stage, the same Class AD technology found in the RA180 amplifier is used. By using Gallium Nitride FETs as opposed to more common Silicon FET technology the amplifier is capable of a far more natural tone, like a pure analogue amplifier.
Do it all with HiFi Rose
The RS520 is a true full-feature product, but designed in a way to deliver a pure, warm sound that can typically only be experienced from an expensive separates system. With the added benefit of Rose OS, it is not just a series of convenient features forced together, it is a meticulously engineered device that offers every feature in the highest possible quality.
Key Features:
- Complete all-in-one streaming amplifier with 250W per-channel output
- Connect to streaming services such as Tidal, Qobuz, Apple Music, Spotify and Roon
- Play your own music and movies via USB, SD or internal storage, or over the local network
- Full Rose OS operating system with extensive functionality
- Built-in digital EQ, to help tailor your sounds
- Multiple digital and analogue connection options including HDMI eARC
- Sophisticated DAC built around premium ES9038PRO DAC chip
- Next-generation Class AD (Advanced D) amplifier design taken from RA180
- Gallium Nitride FETs in the amplification stage deliver perfect linear output
- New HiFi Rose discrete op-amps ensure class-leading sound performance and low noise
- Expertly engineered aluminium housing and premium connection options
- Bluetooth remote control included, and free control apps available
Specification
Base OS: | Customised Android 7.1 |
CPU: | Hexa Core CPU Dual-core Cortex-A72 up to 1.8GHz Quad-core Cortex-A53 up to 1.4GHz |
GPU: | Mali-T864 GPU, OpenGL ES 1.1/2.0/3.0/3.1, OenVG1.1, OpenCL, DX11 |
Memory: | LPDDR3 4GB |
Max Power: | 250W (THD 1%) |
Input Sensitivity: | 2V |
THD+N @ 1kHz, 100W: | 0.0083% |
THD+N @ 1kHz, Pre Out: | 0.0039% |
Damping Factor: | > 190V rms (@ 1kHz) |
Input Impedance: | 100kohm |
Frequency Response: | 10Hz – 90kHz (Speaker Outputs) |
Channel Balance: | 0.021dB |
S/N Ratio: | 105dB (@ 250W Speaker Output) |
Network Connectivity: | Ethernet 10/100/1000 BASE-T Wi-Fi (802.11 ac Dualband – via dongle) |
Bluetooth: | Bluetooth supported (v 4.2) |
Streaming Service: | Bluetooth Airplay DLNA Roon Ready Spotify Connect |
Music Services: | Qobuz TIDAL ROSE Tube, ROSE Podcast, Internet Radio |
Audio Inputs: | Line Input x 1 Optical In x 1 COAX x 1 USB Audio In x 1 HDMI eARC x 1 |
Audio Outputs: | Analogue Out (Unbalanced RCA) x 1 Optical Out x 1 COAX x 1 |
Video Output: | HDMI 2.0 x 1 (up to 3840 x 2160 / 60Hz) |
Media Connection: | USB 3.0 x 2 (File system-NTFS/exFAT/FAT32, support up to 10TB) SATA SSD x 1 (File System-NTFS/exFAT/FAT32, support up to 4TB) |
Network Support Protocol: | SMBv1 / FTP / WebDAV |
Supported Audio Codecs: | MQA, WAV, FLAC, AIFF, WMA, MP3, OGG, APE, DFF, DSF, AAC, CDA, AMR, APE, EC3, E-EC3, MID, MPL, MP2, MPC, MPGA, M4A, ALAC PCM: 8kHz - 768kHz (8 / 16 / 24 / 32bit sample rate) |
Native DSD: | DSD64 (2.8MHz) - DSD512 (22.4MHz) |
Supported Video Codecs: | ASF, AVI, MKV, MP4, WMV, MPEG-1, MPEG-2, MPEG-4, H.263, H.264, H.265, VC-1, VP9, VP8, MVC H.264/AVC, Base/Main/High/High10 profile@level5.1 up to 4Kx2K@30fps H.265/HEVC, Main/Main10 profile@ level 5.1 High-tier up to 4Kx2K@60fps |
Display: | 12.6-inch TFT LCD & Capacitive Touch Screen (eDP) |
Size: | 346 x 328 x 127 mm |
Weight: | 8.1kg |
Accessories: | Power Cord x 1, Bluetooth Remote Controller x 1, Wi-Fi / Bluetooth Dongle x 1, Manual x 1, SSD Screw x 4 |
Amplifier Stage Data
Output Power: | 250W + 250W@ 8Ω , 4Ω |
Sensitivity (Line in) | 2Vrms |
Sensitivity (Pre Out): | 2Vrms |
Power Bandwith (-3Db): | 10Hz~85Khz, 8Ω , 200W |
THD+N (Pre Out): | 0.00033%, 1kHz, 600Ω, 2Vrms |
THD+N (Speaker): | 0.007%, 1Khz, 8Ω , 150W |
Damping Factor (1kHz): | 150 |
Input Impedance: | 100KΩ |
Output Impedance: | 50mΩ |
Frequency Response (+1/-3dB): | 10Hz ~ 83kHz |
Signal-to-Noise Ratio (Pre Out): | 124dB, 1kHz, 8Ω, 2Vrms |
Signal-to-Noise Ratio (Speaker): | 109dB, 1lHz, 600Ω, 2Vrms |
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.