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Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
Pro-Ject Audio True Balanced Connect IT Phono S cable
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Pro-Ject Audio True Balanced Connect IT Phono S cable
About the Pro-Ject Audio True Balanced Connect IT Phono S cable
Product Description
Pro-Ject Connect IT Phono S cables connects Pro-Ject True Balanced turntables with True Balanced phono preamps via their mini XLR jacks. A balanced signal originating from a moving coil (MC) phono cartridge remains balanced through the tonearm and over to the junction box with a balanced mini XLR output. This provides you the option of sending that balanced signal on to a phono stage with a mini XLR input. Connect it Phono S Mini XLR > Mini XLR features flexible oxygen-free copper conductors with gold-plated phosphor-bronze connectors and a low capacitance of 100pF (ideal for phono). Standard length is 1.23m.
As an example, after you’ve upgraded to an MC cartridge from the stock moving magnet (MM) variety, Connect it Phono S Mini XLR > Mini XLR carries the balanced signal from turntables like X2 B to phono preamps such as Phono Box S3 B & Phono Box DS3 B with a single run of cable (any turntable & preamp combo with mini XLR jacks can be paired for balanced operation).
We All Need Balance
Balanced transmission of the phono signal is now available in an unprecedented manner. You no longer need to spend thousands to achieve the measurable quietude afforded by balanced phono. The phono signal coming from your cartridge is not unlike that of the microphone signal: extremely low-level thus requiring unusually-high amplification, making it more susceptible to interference (even more-so in the modern era with electronics abound and with wireless signals running rampant). Since the recording industry uses balanced XLR connections to protect the microphone signal, so too should we with the similarly delicate phono signal.
In the early days of music recording & reproduction, balanced operation was necessary for staving off noise; balanced is how it began. As demand increased for easier, more affordable at-home listening, unbalanced (RCA) connections were developed & implemented for cost-cutting & ease-of-manufacture. For the same reasons, this is the type of connection that was popularized. Few looked back and balanced connection in music reproduction became a thing reserved only for the ‘high-end.’ For Pro-Ject, the question became this: why NOT position our customers to hear the difference.
What Do I Need to Get There?
Simply put, you need an MC phono cartridge, a balanced turntable output, a balanced cable and a phono stage with a corresponding balanced input. MC cartridges are inherently balanced (isolated signal from ground) where their MM counterparts are configured differently; they are grounded internally and should only be used with single-ended (RCA) connection for best performance. We ship most of our turntables with Ortofon MM cartridges and RCA/ground cables so that there’s nothing stopping you from hi-fi out of the box. You can upgrade to the balanced experience when the time is right for you.
Balanced Basics
A balanced circuit at the input-end is a key player. A balanced signal accrues noise just like an unbalanced one, however, how it’s handled by the circuit is where the magic happens. A balanced signal includes positive (+) and negative (-) conductors as well as a grounding conductor (per channel). In terms of electrical polarity, the positive (+) and negative (-) signals are inverted copies of one another, that inversion rendering them electrically different as it pertains the balanced circuit. Interference hits the positive (+) and negative (-) conductors identically so noise artifacts are the same in the eyes of said circuit. “Common-Mode Rejection” is implemented by the balanced circuit’s differential amplifier, cancelling (rejecting) what’s identical (the noise!) and leaving the gate open for what’s different (the inverted positive & negative signals). Then only the negative (-) component is inverted to perfectly match the positive (+) one, increasing signal amplitude sans the noise! The topic of course is highly technical and runs much more deeply than our discussion here permits, but what it amounts to for the listener is more music, less noise. With noise eradicated, expect a new degree of depth to the sound stage (allowing more detail to emerge) and wildly heightened dynamics. Truly your favorite records offer more than meets the ear, and we’re here to deliver the full extent of what you’ve been missing.
The new True Balanced connections are available in the S and DS range.
This product is for the Connect IT Phono S cable in the following variants:
Connect IT Phono S RCA - MiniXLR [1.23m] for use on existing Debut Carbon Evo, Debut Pro, X1, X2 and other none 5-pin turntables that are connecting to a new variant 5-pin Mini XLR phono stage such as the Phono Box DS3 B.
Connect IT Phono S Mini-XLR- MiniXLR [1.23m] for use on existing turntables that have a 5 pin Mini-XLR tonearm connection such as the X2B and X8 and provides a fully balanced connection to a phono stage such as the Phono Box DS3 B.
Connect IT Phono S 5P - MiniXLR [1.23m] for use on existing turntables that have a 5 pin din tonearm connection such as the X9, X10, Signature 9, Signature 10 and Signature 12 turntables and provides a fully balanced connection to a phono stage such as the Phono Box DS3 B.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.