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COVID 19 Status

Coronavirus (COVID-19)

  • Last Updated: 13/05/2020 at 13:30

Guidance from the UK government has been clear this last week and Yorkshire AV LTD are still unable to showcase products within their showroom.

We are however operating a consultancy over video conferencing for customers embarking on a HiFi or Home Cinema journey. Contact us for more information.

We are also taking bookings for external work (i.e. network, garden speaker setups) from 18/05/2020.

We continue to be offering deliveries from our website at this time so long as our suppliers remain able to provide us with our products.

If you find you have a technical fault with a product you have purchased or need technical advice, rather than return to store, please contact our Returns team directly on 01977 666901.

Over the past week, we have seen large numbers of orders due to the requirement of equipment for home working. Due to the high volume of orders, we are currently experiencing short delays in the warehouse.

Please note that DPD, our parcel-shipping partner, is no longer offering the Ship to Shop service, where parcels are delivered to local shops instead of the customer's home address.

Getting the above areas right, we will do all we can to keep our service standards as high as possible to our loyal customers.

We appreciate your custom, loyalty, support and patience.
A massive thank you,