If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
Audio Physic Tempo (SL)
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Pickup available at Yorkshire AV Store
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Warranty
Audio Physic Tempo (SL)
About the Audio Physic Tempo (SL)
Product Description
The TEMPO loudspeakers manage the feat of bridging the gap between unbelievable precision, realistic rendering and uncompromising neutrality like no TEMPO before. Equipped with the latest AUDIO PHYSIC developments and meticulously refined down to the detail, the TEMPO significantly raise the bar in terms of what you can now expect from a living-room friendly standing loudspeaker.
You can treat yourself to incomparable music enjoyment, true to the AUDIO PHYSIC motto: “Nothing but Music”.
The TEMPO almost appear fragile, and yet they skilfully conceal the refined engineering and intelligent design that make them exceptional loudspeakers in their class. Their slender, tall shape, gently sloped at an angle, and with rejuvenating side panels towards the front, reduces rogue, i.e. unwanted natural oscillations of the cabinet, along with standing waves in the interior of the loudspeaker. Without countermeasures, own vibrations and standing waves such as these can quickly cause an undifferentiated, sometimes even droning, sound. The design of the TEMPO combats these dangers at the source.
Two high-performance bass drivers, equipped with stiff aluminium membranes, are located precisely across from one another in the sides of the TEMPO . The location and switching of the chassis and the so-called “push-push technology” create a symmetrical distribution of force on the loudspeaker cabinet when the loudspeaker is in use. The complete facelift of the bass compartment makes a substantial contribution towards improving the impulse response. Instead of traditional insulation material for dampening the acoustic noise emitted into the loudspeaker interior, open-pore ceramic foam is deployed. With a pore ratio of over 85%, the dampening is now significantly more effective. The ceramic foam itself is extremely stiff and helps to further stabilise the loudspeaker cabinet. The result is a level of precision unto its own in this class.
The tweeters and midrange drivers are manufactured exclusively for AUDIO PHYSIC, their hybrid cone construction (HHC technology) is unique, combining the dampening characteristics of modern polymers with the stability and torsional stiffness of metal. Detrimental effects on sound due to interactions between the suspension system and the chassis basket are thus effectively eliminated. The outcome is a smooth and homogeneous acoustic pattern, from the fundamental tone all the way to the highest frequencies.
Like the tweeter, the mid-range driver of the TEMPO has its own compartment. In addition to the elaborate HHC basket construction, the mid-range driver is also equipped with a fixed phase plug made of metal. Depending upon the music material and volume, suspension systems tend to develop intense heat, which under circumstances can alter certain parameters. The metal phase plug is an efficient heat sink, also reducing compression effects behind the membrane. The new TEMPO features the latest generation of mid-range drivers, the HHCM III.
When it comes to the tweeters, the TEMPO features the latest chassis generation, HHCT III, which is also deployed in larger AUDIO PHYSIC loudspeakers.
The crossovers were also given a facelift, individual components selectively protected from micro-vibrations and the interior wiring was intuitively streamlined. Not least, the TEMPO is built with solid aluminium traverses, which are also used in the AVANTI . They guarantee easy handling and optimal contact to the floor. The result of these measures: significantly higher resolution, enhanced homogeneity and stunningly authentic musicality. The new TEMPO also featured magnetic fabric grills in black instead of normal fabric grills.
The TEMPO stylish traverses facilitate setup and guarantee a sure footing on any surface. Thanks to the M8 threads, the TEMPO can be easily equipped with the Audio Physic VCF II Magnetic plus feet. Their cutting-edge design enables a noticeably improved audio fidelity and reproduction authenticity. Not only that, the VCF II M8 Magnetic plus feet protect sensitive floors from scratches.
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.