If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Information
We are a small, family run business located in Yorkshire. Should you need any pre/post sales support, please contact us for fast, friendly and efficient assistance.
Shipping Information
We ship with DPD on a next day service for items ordered up to 3pm and that are in stock. If there is a delay with your order, we will contact you within 1 hour.
Customer Support
Email support via info@yorkshireav.co.uk is preferred or you can contact us on 01757 826111.
FAQ’s
Do you have a store?
Yes! Come and visit us off the M62 J34 in the village of Whitley to experience all of our products.
DALI IO-6 Caramel White Wireless/Noise Cancelling Headphones
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DALI IO-6 Caramel White Wireless/Noise Cancelling Headphones
About the DALI IO-6 Caramel White Wireless/Noise Cancelling Headphones
Product Description
Bring your music with you no matter where you are with the amazing DALI IO-6 Active Noise Cancellation headphones.
Hear more of the music, more of the time with Active Noise Cancellation
Perfect for commuters and travellers alike, the DALI IO-6 headphones build on the already impressively isolated IO-4 model by adding ANC (Active Noise Cancellation). This cancels out low frequency background noise to make your audio more audible. Perfect at a station, airport or when traveling on public transport, active noise isolation simply lets you hear more detail. If you need to let the outside world in – when asking for directions or listening out for Tannoy announcements, for example – simply switch the headphones to Transparency mode.
The DALI difference
Highly regarded for their home hi-fi speakers, DALI headphones seek a similar balance from their headphones. Using custom-designed, 50mm paper fibre drive units, the IO-6s achieve the true DALI sound. Natural yet dynamic and with very low distortion and colouration to the sound, theses DALI headphones let you hear right into the heart of the music.
Bluetooth wireless connection
Featuring a top quality Bluetooth connection, the DALI IO-6 headphones make the perfect match for your smartphone, portable Hi-Res player or other suitable. Compatible with Bluetooth aptX, aptX HD and Apple AAC, these headphones get the highest quality wireless connection your device allows. If you prefer a wired connection, the IO-6 is also supplied with USB-C and analogue 3.5mm cables.
Class-leading 30 hours battery life
Unlike many ANC wireless headphones that need charging every day, the 30 hour battery life on these ‘phones could keep you going for days on end. What’s more, a full recharge takes just two hours via the standard USB-C connector. Connect the 3.5mm analogue cable and they’ll run in passive mode, without the need for any battery charge.
Designed for comfort
For maximum comfort, the IO-6’s ear pads are made from memory foam. The pads are covered in soft, synthetic leather, giving a comfortable and hardwearing finish. The headband is also padded and, with the tilt adjustable earpads, a comfortable fit is guaranteed.
Enjoy noise isolating headphones the Danish way, with the DALI IO-6 ANC wireless headphones.
DALI IO-6 SPECS
| Product series | Headphones |
|---|---|
| Headphone Principle | Closed back circumaural (over ear) |
| Full Range Driver | 50 mm free edge paper fibre cone |
| Frequency Range (+/-3 dB) [Hz] | 10 - 20,000 |
| Nominal Impedance [ohms] | 25 |
| Maximum SPL [dB] | 100 |
| Connection Input | Bluetooth™ 5.0 3.5 mm Mini Jack USB-C |
| Wireless Input(s) | Bluetooth 5.0, AAC, aptX, aptX HD |
| Magnetic Shielding | No |
| Functions | Power ON/OFF Bluetooth™ Pair/Release Volume up/down Play/Pause/Skip track Take call ANC mode (ON/Transparancy/OFF) |
| Noise Reduction | Active Noise Cancellation (ANC) |
| Hands-free Calls & Voice Assist | Clear Voice Communication (CVC) |
| Battery Playback Time | Up to 30 hours |
| Battery Charge Time | 2.5 hours |
| Accessories Included | USB-C cable 3.5 mm stereo cable Flight adaptor Travel case |
| Replaceable Earpads | Yes |
| Weight [kg] | 325 g |
| Compact Storage | One-way foldable |
| IP Rating | IP53 |
| Analogue Input Sensitivity [mV] | 200 mV rms / 175 mV rms |
| Input Impedance 3.5mm Mini-jack [Ω] | 25 |
Shipping Information
Thank you for considering Yorkshire AV for your next investment in your AV or HiFi setup.
We are an approved retailer for all brands sold on our website, which means full manufacturers warranty and support as well as detailed product knowledge within our small business.
We use an inventory tracking system which states if item(s) are in stock and if not, what are the likely lead times.
Who do you use for delivery?
Our primary delivery agent is DPD. Where orders are shipped directly from Yorkshire AV, we always use DPD who offer a fabulous service at competitive rates.
If we drop ship (i.e. direct from the supplier) then the delivery agent is out of our control. It is generally DPD or UPS however - we rarely see other carriers used.
Selecting "Next Day" delivery does not mean you'll receive your item the next day in some cases. It's the next day from when the item(s) are in stock with us. If there is an urgent need then please contact a member of staff via the Live Chat or telephone (01757 826111) to check on live stock levels.
Certain product(s) are delayed in manufacturing due to semi-conductor shortages across the Globe. We'll keep you informed as to your order progress and a likely ETA once we get updates from the manufacturers.
Returns
Standard Returns
Our returns policy lasts for 28 days for all items in our store except those defined in section (1) below.
To be eligible for a refund, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
If you return the item to us within 14 days of purchasing, you will be offered a full refund or exchange. If your return comes to us after 14 days of purchasing and is opened, we will refund the full amount less 20%. Unused items returned up to 28 days after purchasing will be fully refunded.
It's the responsibility of the customer to return the items at your cost. Yorkshire AV are able to arrange collection - please contact us for a quote.
You must ensure goods are shipped in their original packaging if they are damaged/not working. Manufacturers will not accept returns and Yorkshire AV can not be held responsible for any damage in transit.
Several types of goods are exempt from being returned.
(1) Examples of non-returnable items:
- Gift cards
- HiFi Racks
- Second hand units / clearance products
- Headphones (due to listener hygiene)
- Custom cables
- Special order items (items that we order in for you/were not in stock at the time of order)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please complete your return via your customer account by clicking here.
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery
There are certain situations where only partial refunds are granted (if applicable). Those are where:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Where the item wasn't marked with an extended returns policy at the end of the checkout process
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Items that have been opened will be listed on our "Clearance" section. We charge a 20% fee from the total item value which will be deducted from any refund amount applicable.
If your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. Costs of shipping will be deducted from any refund amount.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yorkshireav.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items/clearance products cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@yorkshireav.co.uk and send your item to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom.
Shipping
To return your product, you should mail your product to: Yorkshire AV LTD, Unit 6 Wood Farm, Doncaster Road, GOOLE, DN14 0JF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please complete your return via your customer account by clicking here.
Warranty
By default, our brands follow their standard manufacturers warranty terms and length.
For extended Warranty (should this be offered with your product), please ensure you complete the Extended Warranty registration form that was emailed to you.
Warranty claims within the warranty period are underpinned by the manufacturer. With any extended warranty claims - Yorkshire AV act as your agent to the authorised repair centre.
Shipping charges are excluded from any warranty claim. Original packaging and receipts must be provided else the claim will be rejected.
For any questions or issues - please contact us directly.
Finance
We’ve got you covered, as we have finance options available for people with varying circumstances. Yorkshire AV believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.
To help you purchase from Yorkshire AV, we have partnered with Kandoo, a regulated credit broker to offer all our customers a range of highly flexible finance options. Kandoo is a comparison service that searches to find you the best Personal Loan option that’s right for you.
FAQs
Please read our FAQs page to find out more.
Do you have a real store?
Yes! We have a store set in a quaint location with plenty of parking even for HGV's! We have a dedicated demonstration room for Headphones/portable audio, 2 channel HiFi and one of the most advanced home cinema rooms in the country.
Can I home demonstrate products?
In most cases yes. Simply contact us with your requirements and if it's on the shop floor - we can arrange a home demonstration.
Do you ship from store?
In most cases yes. We have a store front with products such as cables and smaller products physically to hand. We also have a dedicated warehouse a few minutes away with over 1200sq m of products stored. Some products are shipped direct from manufacturers - as it's not practical / cost effective to store every variant of every product. We are very efficient at stock management however.
Can I return a product?
Yes! So long as it's new/unused and in the same condition it was delivered to you, we will gladly refund you up to 14 days from purchase. Please raise a request via your Account area to start the return process.
Do you offer installation?
Absolutely - we have a dedicated, in-house team of installers who travel the UK installing lovely hifi and home cinema solutions. Contact us to discuss pricing.